Empathy is a key component of leadership — especially when it comes to benefits and compensation. After all, if you can’t understand why employees value certain benefits or how they react to changes, then you won’t be able to make informed decisions about the programs that impact them most. And in turn, those decisions will have a direct impact on recruiting and retention — two things that every organization wants to improve upon.
In this episode, Ben Conner shares with us why it’s key to put empathy at the core of benefit choices, and why he believes that it should start by prioritizing compassion in leadership.
We’ll also discuss:
Employees have come to expect that the culture that leadership has created will carry over into everything that the C-suite does within the organization. This includes their approach to compensation and benefits. To learn more about how leaders can improve company culture, check out this For Your Benefits episode, How to Build Strong Company Culture Through Greater Engagement.